Privacy Policy

This Privacy Policy describes how mellow-harbor ("we," "us," or "our") collects, uses, and shares information about you when you use our website and services. We are committed to protecting your privacy and handling your personal information responsibly.

Information We Collect

Information You Provide

We collect information you provide directly to us, including:

• Contact information such as your name and email address
• Organization details including foundation name and role
• Communication preferences and inquiry details
• Any other information you choose to provide in form submissions or correspondence

Information Collected Automatically

When you access our website, we automatically collect certain information, including:

• Device information such as browser type, operating system, and device identifiers
• Log information including access times, pages viewed, and referring URLs
• Location information based on IP address at the country or city level
• Information collected through cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Send you information about our services that may interest you
• Improve and develop our website and services
• Analyze usage patterns and website performance
• Protect against fraudulent or unauthorized activity
• Comply with legal obligations and enforce our terms

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: When you have given clear consent for us to process your personal information for specific purposes
• Contract: When processing is necessary for the performance of a contract or to take steps at your request before entering into a contract
• Legitimate Interests: When processing is necessary for our legitimate interests, such as improving our services, provided these are not overridden by your rights
• Legal Obligation: When processing is necessary for compliance with legal obligations

Information Sharing

We do not sell your personal information. We may share information in the following circumstances:

• With service providers who assist in operating our website and delivering services
• When required by law or to respond to legal process
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets
• With your consent or at your direction

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Data portability in certain circumstances
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

Data Security

We implement appropriate technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer information internationally, we take steps to ensure appropriate safeguards are in place to protect your information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

mellow-harbor
500 University Avenue, Suite 1200
Toronto, ON M5G 1V7
Canada
Email: [email protected]