Information for European Union residents
This page provides additional information for individuals located in the European Economic Area (EEA), United Kingdom, and Switzerland regarding their rights under the General Data Protection Regulation (GDPR) and similar data protection laws.
mellow-harbor acts as the data controller for personal information collected through our website and services. As the data controller, we determine the purposes and means of processing personal data.
Contact information:
mellow-harbor
500 University Avenue, Suite 1200
Toronto, ON M5G 1V7
Canada
Email: [email protected]
We process personal data only when we have a valid legal basis to do so. The legal bases we rely on include:
We may process your personal data based on your freely given, specific, informed, and unambiguous consent. You have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
We process personal data when necessary for the performance of a contract to which you are a party, or to take steps at your request prior to entering into a contract. This includes processing data to respond to inquiries and provide our consulting services.
We may process personal data based on our legitimate interests, provided those interests are not overridden by your fundamental rights and freedoms. Our legitimate interests include:
We process personal data when necessary to comply with applicable legal obligations, such as tax and accounting requirements.
If you are located in the EEA, UK, or Switzerland, you have the following rights regarding your personal data:
You have the right to obtain confirmation as to whether we process your personal data and, if so, to request access to that data along with certain information about how we use it.
You have the right to request correction of inaccurate personal data and to have incomplete personal data completed.
You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected or when you withdraw consent.
You have the right to request restriction of processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or when processing is unlawful but you do not want erasure.
Where processing is based on consent or contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
You have the right to object to processing of your personal data based on legitimate interests. We will cease processing unless we demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects. We do not currently engage in such automated decision-making.
To exercise any of these rights, please contact us using the contact information provided above. We will respond to your request within one month, though this period may be extended by two additional months where necessary given the complexity of the request.
We may request specific information from you to help us confirm your identity and ensure your right to access your personal data or exercise any of your other rights.
As we are based in Canada, transfers of personal data from the EEA, UK, or Switzerland to us may constitute international data transfers. Canada has been recognized by the European Commission as providing an adequate level of data protection, which provides a legal basis for such transfers.
Where we transfer data to third parties in countries not recognized as providing adequate protection, we implement appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.
We retain personal data only for as long as necessary for the purposes for which it was collected. The specific retention periods depend on the nature of the data and the purposes of processing. When determining retention periods, we consider:
If you believe we have not handled your personal data properly or have not responded adequately to your requests, you have the right to lodge a complaint with a supervisory authority. If you are located in the EEA, you may contact your local data protection authority. A list of EU data protection authorities is available at the European Commission website.
We may update this GDPR compliance information from time to time to reflect changes in our practices or applicable law. We encourage you to review this page periodically for the latest information.